Use the following navigation to skip to the appropriate location on the page:

Your location: About VWC » Organization of VWC » Compliance Department

Compliance Department Overview

The Virginia Workers' Compensation Commission's Compliance Department consists of two departments, EDI Compliance and Insurance Compliance.

EDI Quality Assurance

The EDI Quality Assurance Department establishes and maintains the EDI standards for Employers, Carriers and Claim Administrators to report workplace accidents to the Virginia Workers' Compensation Commission; Enforces compliance with those standards; Supports Employers, Carriers, and Claim Administrators who have EDI related issues, questions and/or training needs; Provides a certain level of support to WebFile users, especially the Claim Administrators using the Commission's WebFile system to submit EDI transactions; Oversees the EDI vendor contract (Mitchell); Processes transactions to eliminate duplicate filings.

All information regarding the EDI requirements for Virginia can be found under Online Services (VWC EDI Services). The Commission's EDI Implementation Guide contains all information needed to submit EDI to Virginia. The Implementation Guide and FAQ section under Online Services are great resources for most frequently asked questions. There are also training aids (FROI/SROI Key Even Matrix and Claim Event Flow) available that would be extremely beneficial those individuals responsible for filing the EDI transactions to Virginia.

If, after reviewing this information, you have additional EDI related questions, please contact the EDI Quality Assurance’s EDI Support Team directly at

Additional Contact Information

Stephanie Calhoun
EDI Quality Assurance Manager

Kevin Guild
EDI Quality Assurance Team Leader

EDI Quality Assurance Fax # 877-787-3004

VWC Toll Free # 877-664-2566

Insurance Compliance

The Insurance Compliance Department investigates and verifies coverage for claim files; receives/processes/maintains policy/membership information from commercial carriers and group self insured associations(WebFile Guide for GSIA); approves PEO registrations and monitors the termination of their clients (WebFile Guide for PEO); monitors and enforces requirements for coverage; processes rejections (Rejection of Coverage 16A), terminations (Notice Terminating Prior Rejection of Coverage 17A) and OD waivers (Waiver of Occupational Disease 9A); responds to general inquiries relating to employer workers' compensation liability insurance requirements.

The Employer's Guide and FAQ's answer most questions. If, after reviewing this information you still have questions, please contact insurance compliance directly at (804) 205-3586.

Please note that the Virginia Bureau of Insurance (Bureau of Insurance) licenses, regulates, investigates and examines insurance companies, agencies and agents on behalf of the citizens of the Commonwealth of Virginia. Information pertaining to rules, rates, agents, regulated companies, and how to file a related complaint should be directed to the Bureau.

Virginia Bureau of Insurance
Street Address: Tyler Building, 1300 E. Main St., Richmond, Virginia 23219
Mailing Address: P.O. Box 1157 Richmond, Virginia 23218
Toll Free Phone: (Virginia Only) 1-800-552-7945 * TDD Phone: 804-371-9206
Ombudsman and Consumer Service Hotline Toll Free Phone: (Nationwide) 1-877-310-6560
BOI Main Phone: 804-371-9741*Agents Licensing Phone: 804-371-9631
Need additional information? Contact:

The Commission has designated NCCI as its agent to receive filings of coverage and cancellations/non-renewals. NCCI also manages assigned risk policies for Virginia and questions relating to applying for such should be sent to NCCI directly.

The National Council On Compensation Insurance Holding, Inc.
      Address: P.O. Box 3098, Boca Raton, FL 33431-0998
      Telephone: 800-NCCI 1-2-3
      Facsimile: 407-989-6180 or 6181

Virginia Agents Associations

The Professional Insurance Agents Association of Virginia and the District of Columbia
      Address: 8092 Villa Park Drive, Richmond, VA 23228-6500
      Telephone: 804-264-2582
      Facsimile: 804-266-1075

The Independent Insurance Agents of Virginia
      Address: 8600 Mayland Drive, Richmond, VA 23294
      Telephone: 804-747-9300
      Facsimile: 804-747-6557

Commonwealth of Virginia | Governor