ADR Department Wins 2016 IAIABC Innovation Award

Press Release Date: 

Thursday, September 15, 2016

 

[Richmond, VA] - The Virginia Workers’ Compensation Commission is pleased to announce its selection as a recipient of the inaugural, “Innovation Award” by the International Association of Industrial Accident Boards and Commissions (IAIABC). Through innovation, the Commission is continuing to better serve employers and injured workers in the Commonwealth by utilizing technology and deploying resources in new ways. This prestigious award reflects the Commission’s commitment to its vision of leading the nation as the most effective and innovative state agency.

The Commission has been recognized for “Innovation and Automation of Alternative Dispute Resolution in Virginia,” an initiative to improve service delivery of administrative functions and increased productivity in response to the growing demand for alternative dispute resolution (ADR) services. The project effectively integrated the Commission’s mediation efforts creating a streamlined electronic process for case assessment, issue identification, scheduling, and resolution. “Automation of ADR services has allowed us to meet the increased demand for mediation services while at the same time processing and resolving claims more efficiently. It is a cost and time saver -- a win/win for injured workers and Virginia employers alike,” commented Deborah Blevins, Deputy Commissioner for the Virginia Workers’ Compensation Commission.

As noted on IAIABC’s website, the Innovation Awards grew out of a need to “share new initiatives and showcase jurisdictional efforts on system improvement.” In its inaugural year, eight U.S. jurisdictions submitted projects ranging from agency performance scorecards to a safety grant program. “The judging panel was impressed by the quality of submissions and had a difficult time narrowing down and selecting the award recipients,” noted IAIABC’s Executive Director, Jennifer Wolf Horejsh. The Commission will be presented with its Innovation Award at the IAIABC 102nd Convention held from September 26-29, 2016 in Portland, Maine.