Notice to Injured Workers Regarding Guarantee Insurance Company


On November 27, 2017, the state of Florida placed Guarantee Insurance Company and its affiliates in receivership because the company appeared to be insolvent. Pursuant to Virginia law, Virginia workers’ compensation claims for accident dates through November 27, 2017 will be transferred to the Virginia Property and Casualty Insurance Guaranty Association. If you have questions regarding an existing claim, you may contact the Guaranty Association through its administrator:

Guaranty Fund Management Services
One Bowdoin Square
Boston, MA 02114-2916
Phone: 617-227-7020
Phone: 800-852-2003
Fax: 617-305-0001

Monday-Thursday 8:00a.m. - 4:30p.m. Eastern Standard Time
Friday 8:00a.m. - 3:15p.m. Eastern Standard Time

Because the transfer of claims administration is complex, and pursuant to Virginia law, on Friday December 15, 2017 the Virginia Workers’ Compensation Commission issued an Order staying all judicial and claims administration activities involving Guarantee Insurance Company for thirty (30) days. On Tuesday, January 16, 2018, the Commission issued an Order extending the stay for an additional thirty (30) days. The Commission will re-evaluate the Stay Order at the expiration of this additional thirty-day period. In the meantime, the Commission is offering Alternative Dispute Resolution services to provide information and facilitate resolution of claims. If you have a time-sensitive issue, you may contact the Commission’s Dispute Resolution Department at 804-205-3139.

Click here for a PDF version of this notice.